Since all our jewelry is customizable, order preparation time can vary between 7 and 10 BUSINESS days minimum.

Once shipped, your order will be delivered within 3 to 4 business days by La Poste (the French postal service). You will receive a confirmation email upon shipment of your order, along with a La Poste tracking number.

We deliver worldwide with tracked delivery (allow a minimum of 10 to 15 working days depending on your delivery country).

Saturday and Sunday are not working days.

Yes, we deliver worldwide.

Items purchased from De Nada must be returned in perfect condition, unused, undamaged, unstained, and free from any other condition that would prevent them from being sold as new. Items must also be returned in their original packaging within 14 days of receiving the shipment in order to receive a refund.

Once we have received your return, inspected the items and confirmed that they have not been worn or damaged, we will begin the refund process.

You will receive a confirmation email as soon as this procedure is completed and the refund is issued, provided that the aforementioned conditions are met.

Yes, you can buy charms without buying a chain. The charms will come with an attached jump ring so you can slide them onto your necklaces, bracelets, or earrings.

As much as you want! The sky's the limit :)

Yes absolutely, just specify the length when paying in the "Special instructions regarding the order" section.

All our jewelry is made of stainless steel and is resistant to both fresh and salt water. (Unless otherwise instructed by us. Some of our charms are gold-plated and require more care.)

Yes, all our jewelry is resistant to both salt and fresh water. (Unless otherwise instructed by us. Some of our charms are plated with fine gold and require more care.)