Terms and Conditions

GENERAL TERMS AND CONDITIONS OF SALE

Effective as of 25/01/2024

ARTICLE 1 - SCOPE OF APPLICATION

These General Terms and Conditions of Sale (hereinafter referred to as "GTC") apply without restriction or reservation to all sales concluded by the Seller with non-professional buyers ("The Customers" or "The Customer") wishing to purchase the products offered for sale ("The Products") by the Seller on the website https://des-filles-comme-des-fleurs.com/. The Products offered for sale on the website are as follows: Stainless steel jewelry. The main characteristics of the Products, including specifications, illustrations, and indications of dimensions or capacity, are presented on the website https://des-filles-comme-des-fleurs.com/, which the Customer is required to review before ordering. The choice and purchase of a Product are the sole responsibility of the Customer. Product offers are subject to availability, as indicated when the order is placed. These GTC are accessible at any time on the website https://des-filles-comme-des-fleurs.com/ and shall prevail over any other document. The Customer declares having read and accepted these Terms and Conditions by checking the box provided for this purpose before proceeding with the online ordering process on the website https://des-filles-comme-des-fleurs.com/. Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer. The Seller's contact details are as follows: Des Filles comme Des Fleurs, registered with the RCS under number 85171043400016

ARTICLE 2 - PRICE

The Products are supplied at the prices in effect on the website https://des-filles-comme-desfleurs.com/ at the time the Seller registers the order. Prices are expressed in Euros, excluding and including VAT. Prices take into account any discounts offered by the Seller on the website https://des-filles-comme-des-fleurs.com/. These prices are fixed and non-negotiable during their period of validity, but the Seller reserves the right to change prices at any time outside of this period. Prices do not include processing, shipping, transport, and delivery fees, which are charged separately, under the conditions indicated on the website and calculated before the order is placed. The payment requested from the Customer corresponds to the total amount of the purchase, including these fees. An invoice is issued by the Seller and given to the Customer upon delivery of the ordered Products.

ARTICLE 3 – ORDERS

It is the Customer's responsibility to select the Products they wish to order on the website https://des-filles-comme-des-fleurs.com/, according to the following procedure: The customer chooses a product and adds it to their cart, then proceeds to payment. An order confirmation email is then sent, and upon shipment, another email is sent with a La Poste tracking number. Product offers are valid as long as they are visible on the website, within the limits of available stock. The sale will only be considered valid after full payment of the price. It is the Customer's responsibility to verify the accuracy of the order and to report any errors immediately. Any order placed on the website https://des-filles-comme-des-fleurs.com/ constitutes a distance contract between the Customer and the Seller. The Seller reserves the right to cancel or refuse any order from a Customer with whom there is an existing dispute concerning payment for a previous order. The Customer can track the progress of their order on the website. Any cancellation of the order by the Customer will only be possible before the delivery of the Products (regardless of the provisions relating to the application or not of the legal right of withdrawal).

ARTICLE 4 - PAYMENT TERMS

The price is paid via secure payment, according to the following terms:  Payment by credit card. The price is payable in full by the Customer on the day the order is placed. Payment data is exchanged in encrypted form using the protocol defined by the approved payment provider handling the banking transactions carried out on the website https://des-fillescomme-des-fleurs.com/. 2. Payments made by the Customer will only be considered final after the Seller has effectively received the amounts due. The Seller will not be obligated to deliver the Products ordered by the Customer if the Customer does not pay the full price under the conditions indicated above.

ARTICLE 5 - DELIVERIES

The Products ordered by the Customer will be delivered within mainland France or worldwide. Deliveries will be made within 14 days to the address provided by the Customer when placing their order on the website. Delivery is considered complete upon the transfer of physical possession or control of the Product to the Customer. Unless otherwise specified or in the event of unavailability of one or more Products, the Products ordered will be delivered in a single shipment. The Seller undertakes to make every effort to deliver the Products ordered by the Customer within the aforementioned timeframe. If the Products ordered have not been delivered within one and a half months of the estimated delivery date, for any reason other than force majeure or the Customer's own actions, the sale may be cancelled at the Customer's written request, in accordance with Articles L 216-2, L 216-3, and L241-4 of the French Consumer Code. The sums paid by the Customer will then be refunded no later than fourteen days following the date of termination of the contract, excluding any compensation or deductions. In the event of a specific request from the Customer regarding the packaging or transport conditions of the ordered products, duly accepted in writing by the Seller, the associated costs will be subject to a separate, additional invoice, based on a quote previously accepted in writing by the Customer. The Customer is required to check the condition of the delivered products. They have a period of 3 months from the date of delivery to submit any claims by email, accompanied by all supporting documentation (including photos). After this period, and if these formalities have not been observed, the Products will be deemed compliant and free from any apparent defects, and no claim will be validly accepted by the Seller. The Seller will reimburse or replace, as soon as possible and at its own expense, any delivered Products whose non-conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions stipulated in Articles L 217-4 et seq. of the French Consumer Code and those stipulated in these General Terms and Conditions of Sale. The transfer of risk of loss and damage relating thereto will only take place when the Customer takes physical possession of the Products. The Products therefore travel at the Seller's risk, except when the Customer has chosen the carrier. In this case, the risk is transferred upon delivery of the goods to the carrier. 3

ARTICLE 6 - TRANSFER OF OWNERSHIP

Ownership of the Products will transfer from the Seller to the Customer upon acceptance of the order by the Seller, thus formalizing the agreement of the parties on the goods and the price, regardless of the date of payment and delivery.

ARTICLE 7 - RIGHT OF WITHDRAWAL

In accordance with Article L221-18 of the French Consumer Code, "For contracts providing for the regular delivery of goods over a defined period, the withdrawal period begins upon receipt of the first item." The right of withdrawal may be exercised online, using the attached withdrawal form, which is also available on the website, or by any other unambiguous statement expressing the intention to withdraw, including by mail addressed to the Seller at the postal or email address indicated in Article 1 of the General Terms and Conditions of Sale. Returns must be made in their original and complete condition (packaging, accessories, instructions, etc.) allowing for their resale as new, and must be accompanied by the purchase invoice. Damaged, soiled, or incomplete products will not be accepted. Return shipping costs are the responsibility of the Customer. The exchange (subject to availability) or refund will be made within 14 days of the Seller's receipt of the Products returned by the Customer under the conditions set out in this article.

ARTICLE 8 - SELLER'S LIABILITY - WARRANTIES

The Products supplied by the Seller benefit from:  the legal guarantee of conformity, for defective, damaged, or faulty Products, or Products that do not correspond to the order;  the legal guarantee against hidden defects arising from a flaw in materials, design, or manufacturing affecting the delivered products and rendering them unfit for use. Provisions relating to legal guarantees Article L217-4 of the Consumer Code: “The seller is required to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. The seller is also liable for any lack of conformity resulting from the packaging, assembly instructions, or installation when the latter was the seller's responsibility under the contract or was carried out under the seller's supervision.” Article L217-5 of the Consumer Code: "Goods conform to the contract: 1° If they are fit for the purpose for which goods of the same type are normally used and, where applicable: - if they correspond to the description given by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model; 4 - if they possess the qualities that a buyer may legitimately expect, given the public statements made by the seller, the producer, or their representative, particularly in advertising or labeling; 2° Or if they possess the characteristics defined by mutual agreement between the parties or are fit for any special purpose sought by the buyer, made known to the seller, and accepted by the seller." Article L217-12 of the Consumer Code: "The action resulting from a lack of conformity is time-barred two years from the date of delivery of the goods." Article 1641 of the Civil Code. "The seller is liable for hidden defects in the thing sold which render it unfit for its intended use, or which so diminish its usefulness that the buyer would not have acquired it, or would have given a lower price, had they known of them." Article 1648, paragraph 1 of the Civil Code. "The action resulting from latent defects must be brought by the buyer within two years of the discovery of the defect." Article L217-16 of the Consumer Code. "When the buyer requests the seller, during the term of the commercial warranty granted to them upon the acquisition or repair of movable property, to carry out repairs covered by the warranty, any period of immobilization of at least seven days is added to the remaining term of the warranty." This period begins from the date of the buyer's request for service or the date the item in question is made available for repair, if the latter is later than the request for service. To exercise their rights, the Customer must inform the Seller in writing (email or letter) of any non-conformity of the Products or the existence of hidden defects upon discovery. The Seller will refund, replace, or repair Products or parts under warranty deemed non-conforming or defective. Shipping costs will be refunded based on the invoiced rate, and return shipping costs will be refunded upon presentation of proof of payment. Refunds, replacements, or repairs of Products deemed non-conforming or defective will be carried out as quickly as possible and no later than 14 days following the Seller's confirmation of the non-conformity or hidden defect. This refund may be made by bank transfer or check. The Seller shall not be held liable in the following cases:  failure to comply with the legislation of the country in which the products are delivered, which it is the Client's responsibility to verify;  misuse, use for professional purposes, negligence, or lack of maintenance by the Client, as well as normal wear and tear of the Product, accident, or force majeure.  The photographs and graphics presented on the website are not contractual and shall not be binding on the Seller. The Seller's warranty is, in any event, limited to the replacement or refund of non-conforming or defective Products. 5 ARTICLE 9 - PERSONAL DATA The Client is informed that the collection of their personal data is necessary for the sale of the Products and their delivery, which is entrusted to the Seller. This personal data is collected solely for the performance of the sales contract. 9.1 Collection of Personal Data The personal data collected on the website https://des-filles-comme-desfleurs.com/ is as follows: Product Orders: When the Customer orders Products: Last name, first name, postal address, telephone number, and email address. Payment: When processing payments for Products offered on the website https://des-filles-comme-des-fleurs.com/, the website records financial data related to the Customer's/user's bank account or credit card. 9.2 Recipients of Personal Data Personal data is reserved for the sole use of the Seller and its employees. 9.3 Data Controller The data controller is the Seller, as defined by the French Data Protection Act (Loi Informatique et Libertés) and, as of May 25, 2018, by Regulation (EU) 2016/679 on the protection of personal data. 9.4 Limitation of Processing Unless the Customer gives their express consent, their personal data will not be used for advertising or marketing purposes. 9.5 Data Retention Period The Seller will retain the data thus collected for a period of 5 years, covering the applicable statute of limitations for contractual civil liability. 9.6 Security and Confidentiality The Seller implements organizational, technical, software, and physical measures for digital security to protect personal data against alteration, destruction, and unauthorized access. However, it should be noted that the Internet is not a completely secure environment, and the Seller cannot guarantee the security of the transmission or storage of information over the Internet. 9.7 Implementation of Customer and User Rights 6 In accordance with the regulations applicable to personal data, Customers and users of the website https://des-filles-comme-des-fleurs.com/ have the following rights: They can delete their account by writing to the email address indicated in Article 9.3 "Data Controller"; They can exercise their right of access to know what personal data concerning them is held by the Seller by writing to the address indicated in Article 9.3 "Data Controller"; If the personal data held by the Seller is inaccurate, they can request that the information be updated by writing to the address indicated in Article 9.3 "Data Controller"; They can request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the address indicated in Article 9.3 "Data Controller"; They can also request the portability of the data held by the Seller to another service provider Finally, they may object to the processing of their data by the Seller. These rights, provided they do not conflict with the purpose of the processing, may be exercised by sending a request by mail or email to the Data Controller, whose contact details are provided above. The Data Controller must respond within a maximum of one month. If the Customer's request is refused, the refusal must be justified. The Customer is informed that in the event of a refusal, they may file a complaint with the CNIL (3 Place de Fontenoy, 75007 Paris) or take legal action. The Customer may be asked to tick a box indicating their consent to receive informational and promotional emails from the Seller. They will always have the option to withdraw their consent at any time by contacting the Seller (contact details above) or by following the unsubscribe link.

ARTICLE 10 - INTELLECTUAL PROPERTY

The content of the website https://des-filles-comme-des-fleurs.com/ is the property of the Seller and its partners and is protected by French and international intellectual property laws. Any reproduction, in whole or in part, of this content is strictly prohibited and may constitute an infringement of copyright.

ARTICLE 11 - APPLICABLE LAW - LANGUAGE

These Terms and Conditions and the transactions arising therefrom are governed by and subject to French law. These Terms and Conditions are written in French. In the event that they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.